CustomersOrganised
Built for Android device-finance operations
Device finance.
Protected end to end.
Bring customer onboarding, EMI collections and dependable device controls into one beautifully connected PrimeLock workspace.
Retailer-ready workflows
Secure device actions
Connected finance tools
RETAILER WORKSPACEEverything in one view
P
CollectionsTrackable
CommandsVisible
Device protectionCommand feedback
Device-owner protectionEnrolment status stays visible
Protected Requested Delivered Confirmed
Quick actions
Lock controls
QR enrolment
EMI ledger
Command confirmedDevice feedback received
Protection activeManaged device connected
One connected workflow for
Customers Devices Collections Commands
The complete PrimeLock toolkit
Everything retailers need.
Nothing in the way.
Purpose-built tools connect day-to-day finance operations with practical Android device protection.
Customer & device workspace
Keep customer records, financed devices and current protection states organised in one retailer-focused view.
- Customer profiles
- Device status visibility
- Retailer-scoped access
Dependable lock controls
Apply remote lock and unlock actions with a branded customer lock screen, recovery access and a clear command trail.
- Remote lock and unlock
- Branded customer lock screen
- Wi-Fi recovery access
EMI & collections
Build repayment schedules, record collections and review an auditable finance ledger around each customer.
- EMI schedules
- Collection recording
- Ledger history
Flexible Android enrolment
Support QR-led provisioning and an ADB-assisted setup path for the installation workflow that fits the device.
- QR setup
- ADB installation guidance
- Managed onboarding
Offline recovery paths
Use controlled offline recovery codes when normal data connectivity is unavailable and service is needed.
- Pre-issued recovery codes
- Usage audit trail
- Retailer authentication
Useful device signals
Bring relevant connectivity, SIM and location signals into the operational view for better support decisions.
- Location updates
- SIM information
- Connectivity status
From onboarding to collection
A simpler rhythm for every financed device.
PrimeLock keeps the operational journey connected, so retailers can move from setup to ongoing account care without fragmented tools.
Get the retailer app- 01
Enrol with confidence
Start a customer record, connect the Android device and complete the appropriate managed-device setup.
- 02
Manage the finance journey
Track EMI schedules and collections alongside the customer and device they belong to.
- 03
Act with visible feedback
Send protection commands when required and follow their state through the delivery workflow.
Protection by design
Security that stays part of the workflow.
PrimeLock combines managed Android controls with scoped access and clear operational feedback. Protection is built into the way your team works, not added as an afterthought.
Managed-device controls
Device-owner and kiosk capabilities support a focused, controlled customer-device experience.
Role-aware access
Admin and retailer workflows remain separated so users work within their intended scope.
Traceable actions
Command and recovery feedback helps teams understand what was requested and what happened next.
PrimeLock for Android
Put your retailer workspace in your pocket.
Download the PrimeLock retailer app and keep customer, device and collection workflows close at hand.
AVAILABLE FORAndroid
Straight answers
Questions before you get started?
Here are the essentials. For a workflow-specific question, send the team an enquiry below.
Talk to the teamWho is PrimeLock built for?
PrimeLock is built for retailers managing Android devices sold through financed or instalment-based customer journeys.
How are Android devices enrolled?
The platform supports managed enrolment workflows including QR-led provisioning and an ADB-assisted installation method, depending on the device setup.
Can I track EMIs and payments together?
Yes. EMI schedules, collection entries and ledger history are connected to the relevant customer and retailer workflow.
What if a managed device has no data connection?
PrimeLock includes controlled offline recovery paths for supported service situations, with authenticated access and an audit trail.
Where do website enquiries go?
Submitted enquiries appear in the PrimeLock admin workspace, where authorised administrators can review and manage their status.
Start a conversation
Tell us what you want to protect.
Whether you are exploring PrimeLock, preparing a retailer rollout or need product support, send the details directly to our admin team.
Direct to the teamYour enquiry enters the admin support workflow.
Handled with careOnly authorised administrators can manage website enquiries.
Clear follow-throughStatus and internal handling stay organised in one place.
How can we help?
Share a few details and the team will take it from here.